Last week I became a fan of Neuhaus chocolate. And it wasn’t just because they plied me with enough free ganache, pralines and truffles to fill a knapsack. This sounds a little cheesy but I was simply impressed with the overall classiness of their operation. Every one of the front-line staff I spoke to were long time Neuhaus employees who knew every detail about each chocolate. The two employees behind the counter serving individual pieces had 4 and 7 years with the company respectively. Add this to the fact that Neuhaus itself is a 150 year old company that is credited with inventing praline-style individual chocolates. Clearly, these guys know chocolate.
I was also impressed by the diversity of their offerings. They have super-fancy box sets for over $100 and individual chocolates for $2.00-2.50. Despite the high-end feel of the shop, there was also a certain lack of pretension. for example, they offer a large box set of Smurf-themed chocolates for a very affordable $25.00. The smaller box sets also have really attractive packaging.
Two of my favorites individual pieces were the Madison–made especially for the opening of the new store and the raspberry ganache. The Madison features dark chocolate filled with a paste of hazelnuts, almonds and caramelized sugar and the raspberry ganache is just what it sounds like with flecks of dehydrated raspberries on the outside of a dark chocolate shell.